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HSBC GPB launches e-signature signing services

HSBC Global Private Banking (GBP) introduces digital document signing for new-to-bank clients in Asia.
HSBC headquarters building in Hong Kong.

The HSBC GPB eSignature is a service that enables prospective clients to review, sign and submit documents to their relationship management team, digitally and securely, the bank said in a statement.

The portal is accessible from the HSBC GPB public website via mobile devices and desktop, where prospective clients can log in to retrieve and digitally sign their documents in multiple legally-compliant ways, removing the need to produce a wet signature in person.

“The Covid-19 pandemic has underscored the need to digitalise traditionally in-person procedures to provide greater convenience for our clients and further sharpen our competitive edge. With HSBC GPB eSignature and our wider digital programme, we’re doing just that,” Siew Meng Tan, regional head of HSBC GPB of Asia-Pacific, said in a statement.

The account opening process is expected to be more convenient and flexible with this newly launched service, it is also expected to enhance the client experience.

HSBC GPB eSignature is initially available to new-to-bank clients of GPB in Hong Kong. The service will be extended to prospective clients of HSBC GPB in Singapore in early November and to existing to bank clients in Asia in April 2022.

“The implementation of HSBC GPB eSignature is a new milestone in a year when we have already delivered our Online Trading platform, HSBC GPB Chat with WhatsApp and WeChat functionality, Online Payments and Insights and Research,” Sharon Oh, chief operating officer of HSBC GPB of Asia-Pacific, said.

In Asia, HSBC is investing over $100m over the next two years to build and innovate upon its core private banking digital platforms to meet the fast-changing wealth and lifestyle needs of its clients.

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