Avaloq has joined up with Quadient to offer customer communications management (CCM) capabilities for the financial services industry.
Avaloq provides software and services for banks and wealth managers, along with outsourcing solutions for banking operations. Serving clients across Europe, the Middle East, Africa and Asia, the Avaloq platform integrates core banking, digital channels and investment management into a unified system.
With high automation and straight-through processing (STP) rates, the Avaloq platform aims to optimise operational efficiency while freeing up resources for financial institutions to focus on delivering personalized service. Advanced integration capabilities allow Avaloq’s clients to roll out new services and third-party applications, helping them stay at the forefront of innovation.
Quadient Inspire enables organisations to create and deliver personalised, compliant customer communications across both digital and traditional channels, all from a single, centralized platform.
Ian Clarke, COO Central Europe & international operations at Quadient said: “This collaboration reflects our companies’ commitment to innovation and delivering secure, efficient communication solutions that enhance the client experience. We look forward to supporting Avaloq with the reliability and scalability that Quadient Inspire offers.”
The partnership means Avaloq can offer banks and wealth managers seamless access to the advanced CCM capabilities of Quadient Inspire while ensuring regulatory compliance and integration with the Avaloq platform.
“We are delighted to welcome Quadient to the Avaloq community and to integrate Quadient Inspire as the standard CCM solution within the Avaloq platform,” added Martin Büchi, chief technology officer at Avaloq.
